Thursday, June 3, 2010

Debt Collection Agency Forced To Shell Out 1.5 Million Dollars For Harassing Phone Calls

In a mind-blowing turn of events, bill collectors from Advanced Call Center Technologies LLC have to shell out a whopping one point five million dollars for rude and vulgar voicemails that were sent to a man's mobile phone. According to sources, the company sent out eight threatening and demeaning voice mails on Allen Jones' phone attempting to collect what it claimed he owed on a credit card.

Most of the voice mails were ridden with rude language and horrifying racial slurs. "This is your mother (curse) wakeup call you little lazy (curse) (curse)," a collector was quoted as saying in one message. "Get your (racial slur) (curse) up and go pick some mother (curse) cotton fields," said another. Jones is African-American."This isn't acceptable. No one should have to experience what I had to go through," he said.

Mark Frenkel, one of Jones'' attorneys was quoted as saying: "If we did not have the messages on tape, no one would have ever believed that this happened." "This is without a doubt, definitely, the most disgusting collection lawsuit I have ever seen," Dean Malone, Jones'' other lawyer, added. Jones took Advanced Call Center Technologies to court over the harassing calls. And last Friday, a Dallas County jury awarded him of the biggest verdicts of its type - 50,000 dollars in mental anguish and one point five million dollars in punitive damages.

"We made a statement today" said Jones, "and the statement is we will not tolerate abusive debt collectors." According to the attorneys, employees from Advanced Call Center Technologies confessed to the calls, but it remains unclear if they are still with the company and whether it will appeal.

All the while, Jones has always disputed the debt and alleges that he paid it, and the sum in question was a small amount of two hundred dollars. It seems unfathomable that this man had to suffer like this for such a minuscule amount, and now, thanks to the American court system, and justice, it is.

No comments:

Post a Comment